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Customer Service Representative

Company: Robert Half International
Location: San Marcos
Posted on: November 12, 2021

Job Description:

Openings for Customer Service Representatives!

Robert Half is in need of an articulate, highly-skilled Customer Service Representative that is looking to expand their career and skill set. Do you wish to take your social skills and put them to work to further the growth of an awesome business? This will be a fantastic next step in your career. This position will operate in a fast-paced and dynamic environment. If you're looking for work in San Marcos, California and can work a long-term contract / temporary to hire position, this could be the Customer Service Representative opportunity for you!

What you get to do every single day

- Contribute accurate, friendly customer service in a timely fashion

- Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

- Organize and route incoming telephone calls

- Retrieve and oversee the sending of written business communications - Strong customer service and office administrative skills

- Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

- A consistently positive approach to your work that is rooted in a businesslike professionalism

- Strong Microsoft Office skills

- Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

- Strong communication and interpersonal skills

- Proven computer skills

- Customer invoices experience

- Multi Task experience highly desired

- Answering Multi-Line Phone System experience desired

- Microsoft Office Suites experience preferred

- Knowledge of customer service

- 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

- Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

- Ability to simplify complex problems and build solutions

If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!

Keywords: Robert Half International, San Marcos , Customer Service Representative, Sales , San Marcos, California

Click here to apply!

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