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On-Site ROI Medical Records Supervisor

Company: Sharecare
Location: San Marcos
Posted on: January 27, 2023

Job Description:

Job Description:Sharecare is the leading digital health company that helps people - no matter where they are in their health journey - unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit . This position will be located on-site within a hospital facility. A COVID-19 vaccination + Booster are required for this location.Job Summary:The Release of Information Supervisor has overall responsibility to ensure that the Client Location objectives, principals, values, mission and foundation are clearly followed. The Release of Information Supervisor will ensure operational activities in the office are strategically organized and focused on achievement of regional and company-wide cultural and operational goals. The Release of Information Supervisor will do so with an emphasis on employee engagement and development, work quality, operational efficiency, long and short-term planning, and customer-oriented thinking within a Servant Leadership framework. The Release of Information Supervisor will work closely with the Operations Manager, Director of Operations, the Senior Operations Manager(s) and both the Director and Manager of Sales & Client Success to achieve these goals.Essential Job Functions:Organizational LeadershipSet the tone and vision for the client facilities with respect to the Sharecare Health Data Services core values of Family, Servant Leadership, Giving Back, Compassion, Respect, Accountability and InnovationLead a team to achieve goals and objectives quickly, efficiently and profitablyEffectively engage support services (HR, IT, Sales, etc.) to ensure all teams and departments are working togetherSet parameters and guidelines to measure performance to objectivesSite Implementation ManagementOversee successful site implementations of Sharecare Health Data Services, coordinating between field and remote sitesWork with necessary client and Sharecare Health Data Services parties to create site specific implementation plansWork to develop repeatable and consistent implementation practicesTalent ManagementWork with team in the regular evaluation of staff, creating and utilizing benchmarks for evaluating and improving work quality, work quantity, client satisfaction and employee moraleProvide employees the tools required for successful execution of their dutiesEnsure appropriate policies and procedures are followed (dress code, professionalism, etc.)Primary Customer Service ResponsibilitiesAssist in strengthening existing client relationsFacilitate the development of new relations on existing accounts or new accountsQualifications:Bachelor's degree strongly preferredAt least 3-5 years proven success in supervisor or manager level roleExtremely team orientedHigh proficiency in Microsoft products required, Outlook, Word and ExcelAbility to work well in fast-paced, multi-tasking environment while prioritizing and meeting deadlinesSuperior communication skillsOutstanding customer service with strong negotiation skillsDetail oriented, with strong analytical skills and effective problem-solving skillsAbility to handle confidential materials and information in a professional mannerCOVID-19 vaccination + BoosterPhysical Requirements:Ability to sit or stand for long periods of timePhysical ability to lift and carry 25 lbs. of materialsManual dexterity and strength sufficient enough to enter information via computer keyboard for long periods of time, to write notes and information needed, and to pick up and hold paperwork, supplies and other itemsEyesight sufficient to effectively read documents and to accurately view information on a computer monitorSpeaking and hearing ability sufficient to effectively communicateEye/hand coordination, hearing and visual acuity necessary for day to day tasksHIPPA/ Compliance:Maintain privacy of all patient, employee and volunteer information and access such information only on a need-to-know basis for business purposes.Comply with all regulations regarding corporate integrity and security obligations.Report unethical, fraudulent, or unlawful behavior or activity.Maintain current and yearly HIPAA certification.Information Governance Accountabilities:A high-level understanding of the organization's information governance program and role-specific accountabilitiesA thorough understanding of role requirements, including policies, procedures and processes, to include how individual work impacts the organization and its strategic and financial goals; and how tasks and projects affect the integrity of the organization's data and informationCommitment to discuss questions and recommendations about processes and any observed variations in performing tasks in order to ensure a standardized approach to work and services providedParticipation in education as required for corporate compliance and role-specific functions and tasksStarting Pay Rate:$25.50/hourSharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.

Keywords: Sharecare, San Marcos , On-Site ROI Medical Records Supervisor, Professions , San Marcos, California

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