Chiropractic-Acupuncture Assistant
Company: TrueCare
Location: San Marcos
Posted on: March 9, 2023
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Job Description:
TrueCare Office Assistant- Chiropractic and Acupuncture
OfficeClinical SupportOne opening serving two sites: in San Marcos
, CAApplyChiropractic-Acupuncture Assistant Regular Clinical
SupportOne opening serving two sites in San MarcosGreat Opportunity
in North County San Diego!$500 Sign-On Bonus!Position SummaryThe
Chiropractic-Acupuncture Assistant is responsible for creating a
friendly, welcoming, and well-organized front office for patients
and facilitating their flow through one of the TrueCare. They are
responsible for maintaining a professional and efficient
environment for answering phone calls, addressing patient
questions, registering new patients, scheduling appointments,
updating records, calling patients, and collecting and posting
fees. DutiesIntake and Processing of Patients Ensure reception area
is well-maintained, neat, and clean for each working day; have all
front desk activities fully operational at the start of business
hours.Check patients in, verifying patient identification, address,
phone number(s), billing information and demographics.Inform
patients of TrueCare services, policies, and procedures.Prepare
exam room for patient by wiping down the table, setting up new face
paper and opening chart for provider.May assist Chiropractor or
Acupuncturist during the exam, or post exam for translation or as
in room clinical assistant.Assist Chiropractor or Acupuncturist
with patient education and posture screening activities, at time
during the exam and post exam, including handing out patient
educational materials.Outbound calls; Including contacting patients
about chiropractic services.Inform and update patients of wait
times.Qualify self-pay patients, according to TrueCare protocols,
for any available programs the patient qualifies for and accurately
enter data into Epic. Process referrals through appropriate
insurance company and when approved call patient to schedule the
first appointment.Answer incoming calls, address inquiries, and
take detailed messages when necessary.Manage Chiropractor and
Acupuncturist schedules in accordance with scheduling
guidelines.Pre-register, register and schedule patient
appointments, as needed.Follow up on "no show" patients, and other
patients, as needed.Collection and Posting of Fees Inform patients
of costs of care provided. Collect co-payments and fees, issue
receipts and post payments according to TrueCare protocols.Input
collection and insurance information into Epic. Ensure self-pay
billing is completed daily.Balance daily financial registers and
submit data to the billing department; give fees collected to the
person responsible for making deposits.Provide Good Faith estimates
to all cash patients.RequirementsHigh school diploma or
equivalent.Bilingual English/Spanish Required.One (1) year
experience as a Chiropractic Assistant, Medical/Dental Receptionist
or Administrative Assistant. Or two (2) years customer service
experience.Computer proficiency, particularly with the Microsoft
Office suite, including Outlook, Word, Excel and PowerPoint.
DesiredChiropractic Assistant certification.Experience working with
EHR.Knowledge of healthcare and medical terminology.Knowledge of
healthcare insurance billing procedures, including ICD-10 and
CPT/HCPCS coding conventions and procedures.TrueCare requires
employees to be vaccinated as a condition of employment, subject to
accommodation obligations. The State of California released a new
order requiring all staff in healthcare settings to be fully
boostered by March 1, 2022. At Truecare, we put your health first.
Our compassionate team understands your needs and provides a
heartfelt welcome to each and every person who walks through our
doors.Visit truecare.org to learn more! Health Inside. Welcome in!
Salud Adentro. Bienvenido!TrueCare is committed to a policy of
Equal Employment Opportunity and will not discriminate against an
applicant or employee on the basis of race, color, religion, creed,
national origin, ancestry, sex, gender, age, physical or mental
disability, veteran or military status, genetic information, sexual
orientation, gender identity, gender expression, marital status, or
any other characteristic protected by applicable federal, state, or
local law. In the spirit of pay transparency, we are excited to
share the base salary range for this position. If you are hired at
TrueCare, your final base salary (within the pay range), will be
determined based on factors such as education, knowledge, skills,
and experience. In addition to those factors, we believe in the
importance of pay equity and consider the internal equity of our
current team members when determining any final offer. Please keep
in mind that the range mentioned above is the full base salary
range for the role. Hiring at the maximum of the range would not be
typical in order to allow for future and continued salary growth.
We also offer generous benefits and retirement
plans.PI207385077
Keywords: TrueCare, San Marcos , Chiropractic-Acupuncture Assistant, Other , San Marcos, California
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