RV Parts Counter

Company: Holland RV - San Marcos
Location: San Marcos
Posted on: June 21, 2022

Job Description:

RV Parts Counter - We offer a fun and positive culture, career growth, and great benefits.

The Role: We are looking for a Parts Counter to join our incredible team. This position would be responsible for working with service advisors and ordering insurance parts, warranty parts and assisting in the parts store when available.

Compensation: DOE

Benefits:

* We offer a comprehensive benefit package including medical, dental, vision, disability, FSA's, and life insurance.
* We also paid time off, 401k, and an employee assistance program.
We are a growing RV Retailer company based in Fort Lauderdale that offers robust learning opportunities for all associates, best-in-class leadership development programs, and a commitment to invest in and grow our associates' careers. We believe in leading by example, great communication, courage, accountability, innovation, and showing up everyday with a strong sense of commitment and high level of passion for what we do and for the customers and associates we serve.

Responsibilities included, but are not limited to:

* Assists service technicians in selecting parts needed for repairs in process.
* Opens repair order envelope for all new repair orders.
* Orders parts not in stock.
* Notifies the Shop Foreman when ordered parts have been received.
* Assists with answering parts phones when front counter is busy.
* Ensures, prior to parts being charged out, that the Technician presents a duplicate copy of the repair order and a parts requisition. File the requisition copy in the repair order envelope.
* Be friendly, professional and efficient when working with all customers, both on the phone and in person.
* Provide the same high level of service to other departments as is given to other customers.
* Issue credit for parts returned, ensuring that the original invoice, or its number, is available.
* Ensure that all charge sales are signed by the customer.
* Keep the counter areas clean and uncluttered.
* Advise the Parts Manager when areas of the department are not in satisfactory condition.
* Keep current on new products and product updates.
Requirements:

* Must have a strong sales/customer service background. Previous Automotive or RV experience preferred and cashier experience.
* Previous Parts experience a PREFERRED
* Work independently and multi-task
* Adhere to all company policies and procedures, including dress code
* Excellent verbal communication skills
* Must be able to lift 50 - 60 lbs. without assistive devices
* Prolonged periods of standing
* Receive and resolve customer complaints in a professional, timely and efficient manner
* Ability to work in a fast paced environment
* Adjust to schedule changes when customer demand is high
* Basic computer skills
* Valid Driver's License and acceptable driving record
The Company: RV Retailer is the fastest growing RV Company with more than 90+ RV dealerships across the country and continues to grow rapidly. We staff each dealership with the best people in the business. We are known for the great care we take with customers and associates alike. You are not just an employee with our company, you are family.

* RVs are designed for memorable journeys, and we believe shopping for one should be a one-of-a-kind experience as well.
* We also believe in customer commitment, professionalism, a will to win, teamwork, having fun and investing in our people.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.PI182704600

Keywords: Holland RV - San Marcos, San Marcos , RV Parts Counter, Other , San Marcos, California