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Timeshare Escrow Assistant

Company: First American
Location: San Marcos
Posted on: June 3, 2021

Job Description:

Company Summary

First American Financial Corporation (NYSE: FAF) operates through its family of companies to help people achieve and protect their dream of homeownership. First American was named one of FORTUNE's 100 Best Companies to Work ForĀ® in 2016 and 2017. With experience dating back to 1889, First American is a leading provider of title insurance protection and settlement services to the real estate and mortgage industries. More information about the company can be found at

Job Summary

Establish escrow accounts and process transactions for vacation ownership properties in accordance with established policies and procedures for developers, brokers and consumers in a high volume, streamlined environment.  Strong customer service skills needed to handle calls and requests, answer questions, and gather and provide information to clients.  Receive contracts from clients, review purchase agreements, set up accounts, and verify data.  Create title insurance policies for each transaction and distribute for each transaction.  Prepare tax documents as may be required.

Essential Functions

  • Assist clients with basic direct requests and inquiries.
  • Perform data entry into company operating system(s) and maintain records in the escrow accounting system and customer database.
  • Coordinate and prepare closing documents including deeds, and circulate them for review and approval.
  • Review documents, checking for completeness and accuracy, and coordinate recording of documents with recording offices or e-recording.
  • Calculate simple payoffs and tax proration's based on closing date and balance in escrow file.

Knowledge and Skills/Technology Used

  • Customer service skills
  • Detail oriented
  • Time management skills
  • Able to manage high volume of data and information
  • Communication skills: verbal & written
  • Teamwork skills
  • Computer proficient including Microsoft Office Programs
  • Ability to work under pressure and remain flexible to changing schedules and demands

Typical Education

  • High School diploma or equivalent

Typical Range of Experience

  • Entry level position although customer service, office/administrative, title or escrow background is helpful.


First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

Keywords: First American, San Marcos , Timeshare Escrow Assistant, Other , San Marcos, California

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