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Customer Service Representative (Remote)

Company: System Pavers Inc.
Location: San Marcos
Posted on: June 3, 2021

Job Description:

We are currently in search of a full-time Customer Service Representative for our nation-wide call center in Santa Ana, CA. This position can be100% remote and flexible schedules are available (Call center is open Monday-Sunday.)

Come join our energetic and positive team where we help guide homeowners through their outdoor remodeling journey!

Duties:

  • Handle inbound and outbound customer related phone inquiries and ensure that any questions or issues are resolved promptly, professionally, and thoroughly.
  • Schedule appointments between customers and our design consultants.
  • Confirm scheduled appointments.
  • Respond to email correspondence from customers and internal team members
  • Stay up to date with all company procedures/ protocol pertaining to the call center

Qualifications:

  • Strong customer service/phone presence.
  • Ability to type at least 50 WPM.
  • Problem-solving mentality with ability to remain both calm and positive under pressure.
  • Committed to upholding SP team values: Teamwork, Accountability, Positivity, Continuous Improvement, and Integrity.

This is a full-time position and includes:

  • Positions start at $14/hr + bonus. (average up to $19/hr)
  • Full-time positions include Benefits (Medical+Dental+Vision) and 401k
  • 7 Paid Holidays
  • Free Gym Access (for local employees)

A background check will be conducted for this position.

System Pavers is an equal opportunity employer of all qualified individuals; including minorities, women, veterans, and individuals with disabilities, and regardless of sexual orientation or gender identity. System Pavers will consider for employment qualified applicants with criminal histories in a manner consistent with all federal, state, and local ordinances.

Keywords: System Pavers Inc., San Marcos , Customer Service Representative (Remote), Other , San Marcos, California

Click here to apply!

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