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Field Service Technician

Company: Fluid Components International
Location: San Marcos
Posted on: February 24, 2021

Job Description:

Join the world leader in thermal mass flow meter technology. FCI began in 1964 by pioneering the development and application of thermal dispersion flow and level sensing technology. The Company is the world-recognized leading manufacturer for solving flow and level measurement applications for industrial process and plant applications using patented thermal dispersion flow measurement technology.From off-the-shelf product solutions to custom engineered products and systems, FCI provides world leading experience and a record of unequaled innovation to meet or exceed our customer application demands. Complimenting FCI product leadership is a world class Flow and Level Calibration Facility in which all calibrations are performed in liquids or gases utilizing only N.I.S.T. traceable equipment and instrumentation.We are looking for a Field Service Technician, Level 1 or Level 2 depending upon experiencePosition PurposeWorking under the general direction of the Supervisor of Field Service, this role will provide technical and field service support to customers/end users.Essential Job Functions (primary Duties And Outputs Of Position)* Troubleshoot, maintain, test, and calibrate industrial instrumentation at customer site.Install start-up and commission industrial instrumentation at customer site.* Handle both routine, daily technical support calls and emails concerning post sale product support. Document call as needed.* Troubleshoot and maintain instruments that interface to control systems including DCS, PLC's, MMI, SCADA and other industrial field control devices, pressure transmitters, thermocouple options, motorized valves, proximity sensors, etc.* Perform calibration and input operating parameters and specifications as defined by plant specifications, management and or engineer.* Document field service customer site visits via Field Service Reports.* Train FCI personnel, customers, and Sales Representatives regarding the installation, integration, configuration, service and usage of FCI industrial instrumentation.Safety* Follow safe work practices, participate in safety training as required, and report any unsafe condition or accident. Quality * Employees are responsible to understand and support the quality policy and the appropriate elements of the quality management system for their areas of work, reduce, eliminate, and prevent quality deficiencies including escapes.* Initiate action to prevent the occurrence of nonconformities related to product, process, and quality system.* All employees have the responsibility and authority to identify quality deficiencies, elevate any concerns for action within or related to our quality system and processes.Communication * Communicate effectively in English, both verbally and in writing.* Maintain effective and constructive working relationships with others both internally and externally. Education/Work Experience Requirements* Associate of Science in electrical or mechanical engineering or equivalent work experience.* 3-5 years progressive related work experience (Commercial or Military); of which 3+ years' work experience with fluid dynamics and/or process controls is a plus.Physical/Travel Requirements* This position requires sitting and talking on the phone for extended periods of time and using a computer keyboard. During field service trips may require extended periods of standing, walking, bending, lifting up to 50lbs., gripping, wrenching, and twisting. May be required to climb ladders, use man-lifts and climb aloft harnesses and may be required to work in a nuclear plant.* In addition the ideal candidate must be able to work overtime when required, maintain a valid driver's license with a clean driving record, have a valid passport, and the ability to travel worldwide for extended periods of time (30/40% of the time). Individual may be required to pass a customer site credentials/background check, such as required for a TWIC card. Work shift is primarily 1st shift, but may be changed to 2nd or 3rd when needed. The ideal candidate must be very well organized, able to present themselves professionally in stressful situations and prove good fiscal responsibility.These duties may be modified or changed at any time at the sole discretion of management either orally or in writing. The above statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.FCI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. If you are qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative.FCI is an ITAR required employer and active participant of the DHS and SSA E-Verify program. Contract requirements for ITAR identify US citizen or permanent resident card "Green Card" holder in the absence of ECCN.COMPANY: FCI is the leading manufacturer of thermal type process control instrumentation sold throughout the world. In addition to our home office, we operate three (3) separate facilities across different continents to bring our brand of expertise and service to thousands of global customers. FCI is a privately held organization. https://www.fluidcomponents.com/COVID-19:As an essential manufacturer, Fluid Components is proud to offer the following benefits in response to the COVID-19 pandemic:* Split group shifts with maximal physical distancing* Free personal protective equipment (PPE) for all on-site workers* Additional health screenings and ongoing safety protocols aligned with CDC guidelines* Continuation of three-day weekends for most roles* Most employees working on-site on Wednesdays work 6 hours and receive compensation for 10 hoursPowered by JazzHR1QIujDt930

Keywords: Fluid Components International, San Marcos , Field Service Technician, IT / Software / Systems , San Marcos, California

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