Front Desk Agent
Company: Comfort Inn Chula Vista
Location: Chula Vista
Posted on: February 17, 2026
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Job Description:
Job Description Job Description Job Summary The Front Desk Agent
is responsible for checking guests in and out of the hotel quickly,
efficiently and courteously using the property management system;
processing all payments according to established hotel policies and
requirements; and providing information and customer service to
guests and visitors of the hotel. Compensation: $17.00 - $17.51 per
hour Responsibilities Welcomes guests in a friendly, prompt and
professional manner. Registers guests, issues room keys, provides
information on hotel services and room location, and answers phones
in prompt and courteous manner. Up-sells rooms whenever possible to
maximize hotel revenue. Accurately processes all cash and credit
card transactions in accordance with established procedures,
including but not limited to posting all charges, completing
cashier and other reports, preparing deposit, and counting/securing
assign bank. Issues, controls and releases guest safe-deposit
boxes. Communicates any outstanding guest requests or issues to
management that may require additional monitoring or follow-up.
Responds appropriately to guest complaints. Make appropriate
service recovery gestures in order to ensure total guest
satisfaction. Qualifications 1-2 years customer service experience.
Ability to stand for 8 hours Basic knowledge of computers and
software including ability to use e-mail, word processing,
spreadsheet software and hotel management system. Benefits/Perks
Excellent benefits include: Medical, dental, life, PTO, and 401k
with company match for full-time associates We offer an excellent
travel discount program. Opportunity to grow, we promote from
within Excel Hotel Group is a fully integrated property ownership,
management, and development company enjoying exciting growth. We
believe that our family-driven culture is the backbone of our
company.
Keywords: Comfort Inn Chula Vista, San Marcos , Front Desk Agent, Hospitality & Tourism , Chula Vista, California
