General Manager - San Marcos, TX

Company: Office Depot, Inc
Location: San Marcos
Posted on: November 22, 2020

Job Description:

At Office Depot and Office Max, every leader is responsible for growing total sales and services within the location.; The General Manager has ownership and is responsible for achieving results for Sales, Services, Operations Profit, and Customer/Community relationships and drives the overall customer experience and sales service culture within the location.; Has accountability for managing sales performance and identifying sales opportunities.; Develops overall store strategies and tactics to achieve sales results and operational goals, increase conversation rates, and drive customer traffic into stores. ;;Ensure maximum sales and profitability by focusing on key business initiatives. Owns associate training and development, talent assessment, identifying and developing top talent, and succession planning. Provides positive and constructive feedback, and appropriate coaching and counseling. This person will lead, motivate and inspire associates to create a customer/client first environment resulting in a memorable and positive customer experience; is actively engaged with the local community and hosts in-store events with small and medium businesses (SMB) to build strong client relationships, improve customer retention, and increase brand awareness and loyalty. Responsible for hiring; merchandising, operations, and execution of store and company standards in addition to resolving associate and customer relations? concerns and partnering with respective business partners on a timely basis.; Responsible for performance management of all associates and fostering a positive and inclusive workplace environment. Is an active Change Champion, initiating and supporting company changes. Qualifications High School diploma or equivalent required; bachelor?s degree preferred Business, Marketing, Retail Management, or another related field preferred Minimum two to four years management experience or demonstration of skills and learning through an internal development program;; Must have good business acumen Must be able to effectively lead, coach and manage others in a professional environment Ability to positively influence at all levels and possess executive presence Possess excellent verbal and written communication skills. Must be able to plan, prioritize and execute detailed instructions in a timely and efficient manner Demonstrated leadership capabilities, with the ability to work independently, as well as with others Must possess sound judgment and people management abilities Must be adaptable to a changing environment and able to consistently achieve goals despite stress and ambiguity Must possess the ability to use computers and technology for information, and to access information necessary to complete the job Must possess ability to process information/merchandise through POS register system Pay, Benefits & Work Schedule Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button. How to Apply Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button. Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law. We will consider for employment qualified applicants with arrest and conviction records. Other Information Leads, coaches and inspires associates, while creating a culture that builds associate?s trust, brand loyalty and an exceptional customer service experience. Creates and manages a sales focused environment through the training and development of associates at all levels. Accountable for the assessment and development of all talent within the store to create talent bench strength and succession plan. Deliver an exceptional customer experience by observing, listening, interacting and following up with customers to ensure satisfaction and satisfactory issue resolution.; Ensures the implementation and effective application of information, training certification, tools and systems required to meet customer needs.;;; Responsible for managing performance, talent assessment, development and recognition of all associates. Manages the performance appraisal process by delivering timely and valuable developmental feedback and appraisals to all associates. Supports an environment that embraces diversity and encourages creative, innovative thinking and risk taking.; Provides direction, coaching, and real time counsel related to all associate performance issues. Manages associate conflicts effectively. Responsible and accountable for increasing sales and profitability. Responsible for managing and planning staffing needs using the labor model and workforce management system to ensure effective, cost efficient scheduling is in place.; Manages inventory/inventory levels, assets and expenses within the store by applying financial controls and routinely reviewing all operational processes including receiving, data entry, cash handling, and payroll control.; Also responsible for managing merchandise flow-through and replenishment processes. Consistently maintains store appearance to company guidelines and keep in a neat, clean, well-stocked environment. Adhere to all standards related to signage labeling and merchandise presentation and visual appearance.;; Lead daily, weekly, and monthly store meetings to ensure the accurate communication of company initiatives, communications, policies and procedures, as well as updates to the daily operations of the store. Ensures associate understanding of company benefits, directives, and other programs. Obtains and maintains Sales Leader certification and other position specific certifications as required.; Completes all management training; including (but not limited to) Anti-Harassment and Discrimination, Code of Ethics, etc.?; Adheres to OSHA, Worker?s Compensation, wage and hour, I9 compliance and other legal requirements. Meet Phillip Rumpf, our Retail District Sales Manager in the Salt Lake City UT market. Phillip has been with Office Depot for 5 years now, and in that time, he has quickly advanced through our stores organization as a Customer Service Manager, Assistant Store Manager, Store Manager and now as District Sales Manager. The path to his current position has been challenging and rewarding and his leadership took the opportunity to develop him and encourage his ambitions along the way. As a Store Manager, Phillip was identified as a high potential leader and was selected for our ?Blue Angels? program for leadership development which led to his current DSM role. We?ve Got Whatever You Need,for Wherever You?ll Be Get what your business needs, when youneed it with Office Depot OfficeMax In accordance with ADA if you require assistance completing the application please email ADAassistance@officedepot.com and include your contact information. Office Depot OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other characteristic protected by law.

Keywords: Office Depot, Inc, San Marcos , General Manager - San Marcos, TX, Hospitality & Tourism , San Marcos, California