CASE MANAGER
Company: Family Services Association
Location: Moreno Valley
Posted on: February 13, 2026
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Job Description:
Job Description Job Description Case Manager Job Summary
Responsibilities of the case manager include such practices as
enrolling clients into the program, assessing needs, developing
care plans as applicable, coordinating services, and providing
follow-up and reassessment, as required. Entering client into the
respective County database program and appropriate FSA client
tracking documents. Participation in program outreach events, and
other community networking as assigned. Essential Duties: Specific
duties and responsibilities may include, but are not limited to the
following: Manages a case load of senior homebound clients.
Conducts written, in-home and phone assessments of clients in
compliance with program requirements as assigned by Program
supervisor. Confidentiality maintains client documentation, charts,
data and program reports in compliance with program requirements
and HIPPA guidelines. Provides and may coordinate resources and
referrals for clients as needed. Assist office personnel in the
input of client data into County database systems and FSA program
tracking logs. Reports all suspicions of elder abuse or neglect
immediately to supervisor and assists with the reporting process.
Assist in Continuous Quality Improvement (CQI) process as needed to
improve department and Agency success. Attend community events and
participate in Agency/program outreach activities Punctual and
regular attendance. Other duties as assigned. CDA (California
Department of Aging) Definition of Case Management Assistance
either in the form of access coordination in circumstances where
the older person is experiencing diminished functioning capacities,
personal conditions or other characteristics which require the
provision of services by formal service providers or family
caregivers. Activities of case management include such practices as
assessing needs, developing care plans, authorizing and
coordinating services among providers, and providing follow-up and
reassessment, as required. (NO CHANGE – JULY 2018) Report to :
Program Supervisor or Program Lead Minimum Qualifications: Bachelor
degree in Social Services preferred or equivalent work experience
in a social service field One (1) year experience in a social
service setting preferred Bi-Lingual (Spanish speaking, writing)
candidate preferred Background Fingerprint Clearance (Live SCAN)
Drug Test Clearance Availability to work on weekends as need The
ability to read and write English and to communicate at the level
required for successful job performance. Licenses & Certifications
: Valid and Current CA Driver License and Proof of Automobile
Insurance CPR and First Aide. Physical & Mental Demands : Ability
to lift and carry up to 30 lbs. at least a distance of (10) feet
safely Work in a fast pace environment. Ability to multi-task and
manage multiple priorities Ability to deal with the public in a
professional manner. Ability to work with a diverse client
population and Agency workforce in a professional and respectful
manner FSA is committed to creating a diverse environment and is
proud to be an equal opportunity employer. All qualified applicants
will receive consideration for employment without regard to race,
color, religion, gender, gender identity or expression, sexual
orientation, national origin, genetics, disability, age, or veteran
status.
Keywords: Family Services Association, San Marcos , CASE MANAGER, Healthcare , Moreno Valley, California