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Community Manager

Company: Union Cowork
Location: San Marcos
Posted on: September 20, 2022

Job Description:

UNION COWORK - Who we areOur company focuses on providing the most comfortable, dynamic, and inspiring space for people to work and connect. As a neighborhood-centric brand, we are the option for people who prefer to walk or bike to work. We are community-driven; this is part of how we positively impact the world. Our brand is California-centric. We focus on providing value to the planet's economic and creative leaders who call the state home.
We currently have 6 locations in Southern California; we will return to embarking on a 5-year journey that will include completing an additional 44 sites throughout the state once we recover from the effects of the pandemic. - -
Our mission includesDeveloping unique opportunities for people interested in bettering themselves. We want to create a team interested in mastering the coworking industry to make an excellent place for people and their businesses to grow.
UNION COWORK - Community Manager
OverviewThe Community Manager (CM) is a dynamic personality able to manage multiple roles: property management, tenant management, public relations, social media, marketing + sales, business development. The job requires an independent spirit focused on meeting and exceeding goals set with their management team. - -
Neighborhood SpaceEach Union Cowork location celebrates the unique character of the surrounding community while instilling our take on community-building and relationship-making. Our typical Cowork environment is 10,000 to 15,000 square feet and houses 100-150 people from the surrounding area. We offer three types of membership:

  • Flex Desk Membership - Non-reserved space for people to work, study and interact. - -
  • Dedicated Desk - Reserved space for single users to teams of 3-5 people
  • Private Office - Reserved space that is private with a lockable door. - -
    We also have day passes, conference rooms, and event space for rent and provide drop-in access hourly and daily.
    Community Manager Roles:Property ManagementOperations + Physical SpaceOversee daily operations of the building and property:
    • Manage Building Systems - mechanical, IT infrastructure, plumbing, electric, landscape, security
    • Manage Cowork Space - office cleanliness, decor, repairs, outdoor gardens, and parking, process invoicing and billing, -
    • Manage Cowork Amenities - beverage services, conference room scheduling, community bicycle program
    • Hire and Manage Consultants - janitorial, utilities, handyman, window washers, garbage collection, pest control, other
      Member HostCommunity DevelopmentManage and develop relationships with Union Members and their Guests:
      • Schedule and provide tours to potential new members
      • Execute new membership agreements -
      • Onboard new members
      • Manage ongoing Member requests and conflict
      • Retain Membership levels
      • Manage Membership agreements and renewals
      • Create and implement a social calendar for Members
      • Schedule and coordinate events with strategic business partners
      • Website blog post updates
      • Weekly newsletter to Members
      • Manage relationships with local Union nonprofit partners
      • Manage ongoing Member events; monthly member events, quarterly special events, holiday parties
      • Manage 3rd party event rentals
        Marketing + SalesBusiness DevelopmentCreate and manage relationships with potential clients, local businesses, and nonprofits:
        • Create monthly, quarterly and annual goals with the management team. Support these goals by developing new marketing campaigns and implementing advertising strategies. -
        • Develop consistent and creative social media postings, blogs, other print, and visual media
        • Build relationships with influencers and business leaders within the community.
        • Collaborate with Marketing Director to implement new marketing strategies
        • Attend local business development workshops and networking events
          Qualifications
          • 3+ years in hospitality, customer service, or related role.
          • G-Suite and basic google spreadsheet knowledge.
          • Sales experience is a plus.
          • Strong written and verbal communication skills
            ***This description does not include all responsibilities of the role, and the responsibilities may change at any time.

Keywords: Union Cowork, San Marcos , Community Manager, Executive , San Marcos, California

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