Director, Learning & Organizational Development
Company: TrueCare
Location: San Marcos
Posted on: May 13, 2022
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Job Description:
Job Description Position Summary The Director, Learning and
Organizational Development champions the TrueCare Organizational
Strategy and Culture by initiating, designing, and implementing
programs to align the work force and key organizational
initiatives. The position will manage and improve upon exciting
training solutions, leverage best practices in leaning and
innovation in approaches/technology. The position works closely
with HR Business Partners with in TrueCare in identifying
individual, group, and organizational development opportunities by
defining, developing, implementing, and evaluating strategies and
programs to drive business goals and prioritize forward. This
position reports to VP, Human Resources. Essential Functions In
collaboration with the VP, Human Resources serves as an
organizational leader and support to management in the
identification, development, and implementation of employee
strategies that enhance the overall TrueCare culture. Assists
Senior leadership in development of plans for implementing work
force organizational effectiveness initiatives. Participates in the
identification, development, and deployment of competency and
accountability models to be used throughout various organizational
programs related to employee development and engagement. Develops
and manages employee performance management programs aligned with
key organizational goals and expectations. Provides Leadership and
Supervisor Development programming, education and Leadership
coaching on professional growth and organizational strategy
alignment to ensure all leaders and potential leaders have the
necessary skills to succeed. Leads the development and
implementation of succession planning programs in collaboration
with the VP, Human Resources and SLT. Provides leadership to
TrueCare on organization-wide education efforts, including, new
employee orientation programming and standardized department
education processes/systems. Identify and assess the training needs
of the organization through learning analysis, career paths and
consultation with leaders. Design, develop and facilitate
multi-platform content to support targeted learning and change
efforts using best practices in change management and communication
(e.g., learning programs, manuals, program guides, tool kits, and
reference aids). Works with SMEs to identify content and designs
learning solutions that are engaging, interactive and achieves
results. Develops curriculum for various roles and positions and
defines a strategy for delivering the curriculum whether it's
through "off the shelf" courseware or custom courseware. Utilizes
various learning methods such instructor lead (both synchronous and
asynchronous), e-learning, simulations. Evaluates the effectiveness
of learning solutions on an ongoing basis Evaluates instructor
performance and the effectiveness of training programs regularly
utilizing survey results to identify areas of improvement. Manages
employee surveys such as: employee satisfaction and engagement
survey, culture of patient safety survey. Manages the distribution,
collection, analysis, and action planning process to ensure the
achievement of a best place to work environment. Coaches--- leaders
to effectively work with their teams. Serves as a leader and
catalyst for supporting the organization's diversity goals and
initiatives. Drive brand values and philosophy through all training
and development activities. Participate in the PET and Quality
/Safety Committees. Perform other duties as assigned. Job
Requirements Bachelor's degree in Organizational Development,
Organizational Behavior, Human Resources or a related field
required, Master's Degree preferred. Five years' (5) experience
working in a Human Resources Leadership Role, preferably in
healthcare, including accountabilities for Organizational
Development, Leadership Development and Education required.
Excellent presentation skills, coaching skills, and ability to
motivate others to achieve excellence at work. Understanding and
experience working with adult learning needs. Proven experience in
training design. Exceptionally strong change management, proven
communications skills, the ability to work in a team environment,
strong relationship management, project management, organizational
skills, and the ability to prioritize when competing needs exceed
resources. Strong leadership, facilitation, interpersonal, team
building, written/verbal communication, and conflict resolution
skills. Must be able to work independently and collaboratively
while handling a high volume of tasks in multiple areas. Must be
highly organized and detail oriented. Always maintain excellent
internal and external customer service. Maintain the highest degree
of confidentiality possible when performing the functions of this
department. Nice to have Master---s Degree Certified Health
Education Specialist (CHES) Experience in virtual training.
Licenses Valid California Driver---s License Proof of valid
insurance and clean driving record TrueCare requires employees to
be vaccinated as a condition of employment, subject to
accommodation obligations. At Truecare, we put your health first.
Our compassionate team understands your needs and provides a
heartfelt welcome to each and every person who walks through our
doors. Visit truecare.org to learn more Health Inside. Come in
Salud Adentro. Bienvenido TrueCare is committed to a policy of
Equal Employment Opportunity and will not discriminate against an
applicant or employee on the basis of race, color, religion, creed,
national origin, ancestry, sex, gender, age, physical or mental
disability, veteran or military status, genetic information, sexual
orientation, gender identity, gender expression, marital status, or
any other characteristic protected by applicable federal, state, or
local law .
Keywords: TrueCare, San Marcos , Director, Learning & Organizational Development, Executive , San Marcos, California
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