Behavioral Health Case Manager I

Company: TrueCare
Location: San Marcos
Posted on: May 13, 2022

Job Description:

Position Summary The Behavioral Health Case Manager I provides services designed to support and maximize the ability of patients to better direct their health care experience through the use of supportive interventions, psycho-educational interventions, linkage to health plan and community resources and other activities geared at maintaining or enhancing the patient's coping capacity and stability. The Behavioral Health Case Manager I also provides linkage and coordination with other care providers in the community or within TrueCare.Essential Functions Promote and reinforce Patient Centered Medical Home (PCMH) concepts with patients and staff.Identify the patient's and family's physical, psychosocial, environmental, safety and developmental needs and assist the healthcare team in developing individualized patient care plans based on the needs identified.Assist patients in problem solving potential issues related to the health care system, financial or social barriers (e.g., assist in completion of disability paperwork).Serve as a resource contact and information/education source to patients, families, providers, and/or staff.Coordinate referrals for continuity of patient care with external healthcare organizations and community resources; follow-up with patients and organizations, as appropriate, to document use and success of referral.Work collaboratively with provider(s) and other staff to ensure the delivery of quality care to patients to ensure best patient outcome.Maintain up to date patient records to ensure that problems, plans, interventions, and goals are accurately and clearly stated and changes are reflected as they occur.Document problems, appropriate goals, coordination of care, care interventions and patient and family outcomes achieved from intervention and care provided.Participate in program development, orientation, and educational activities which further patients' capacity to better direct their health care experience.Maintain thorough knowledge of TrueCare services/benefits, public/private community resources, as well as federal/state laws which effect health care planning.Attend program-related community, coalition and committee meetings, as assigned. Job Requirements High school diploma or equivalent.1 - 2 years' experience in like clinical setting.Experience with brief interventions and case management techniques.Bilingual in English and Spanish.Computer proficiency with Microsoft Office suite products (Outlook, Word, Excel and PowerPoint) and electronic health record systems.Knowledge of local and national resources related to health care.Nice to Have Associate's degree in social services, mental health, psychology, human services or related field.Medical Assistant Certificate.Beginning to working knowledge of subject matter. Licenses May be required to travel between all TrueCare sites and locations therefore CA Driver's License and clean driving record required. TrueCare requires employees to be vaccinated as a condition of employment, subject to accommodation obligations.At Truecare, we put your health first. Our compassionate team understands your needs and provides a heartfelt welcome to each and every person who walks through our doors.Visit truecare.org to learn more! Health Inside. Come in! Salud Adentro. Bienvenido!TrueCare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state, or local law. PI177498823

Keywords: TrueCare, San Marcos , Behavioral Health Case Manager I, Executive , San Marcos, California