Behavioral Health Case Manager I
Company: TrueCare
Location: San Marcos
Posted on: May 13, 2022
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Job Description:
Position Summary The Behavioral Health Case Manager I provides
services designed to support and maximize the ability of patients
to better direct their health care experience through the use of
supportive interventions, psycho-educational interventions, linkage
to health plan and community resources and other activities geared
at maintaining or enhancing the patient's coping capacity and
stability. The Behavioral Health Case Manager I also provides
linkage and coordination with other care providers in the community
or within TrueCare.Essential Functions Promote and reinforce
Patient Centered Medical Home (PCMH) concepts with patients and
staff.Identify the patient's and family's physical, psychosocial,
environmental, safety and developmental needs and assist the
healthcare team in developing individualized patient care plans
based on the needs identified.Assist patients in problem solving
potential issues related to the health care system, financial or
social barriers (e.g., assist in completion of disability
paperwork).Serve as a resource contact and information/education
source to patients, families, providers, and/or staff.Coordinate
referrals for continuity of patient care with external healthcare
organizations and community resources; follow-up with patients and
organizations, as appropriate, to document use and success of
referral.Work collaboratively with provider(s) and other staff to
ensure the delivery of quality care to patients to ensure best
patient outcome.Maintain up to date patient records to ensure that
problems, plans, interventions, and goals are accurately and
clearly stated and changes are reflected as they occur.Document
problems, appropriate goals, coordination of care, care
interventions and patient and family outcomes achieved from
intervention and care provided.Participate in program development,
orientation, and educational activities which further patients'
capacity to better direct their health care experience.Maintain
thorough knowledge of TrueCare services/benefits, public/private
community resources, as well as federal/state laws which effect
health care planning.Attend program-related community, coalition
and committee meetings, as assigned. Job Requirements High school
diploma or equivalent.1 - 2 years' experience in like clinical
setting.Experience with brief interventions and case management
techniques.Bilingual in English and Spanish.Computer proficiency
with Microsoft Office suite products (Outlook, Word, Excel and
PowerPoint) and electronic health record systems.Knowledge of local
and national resources related to health care.Nice to Have
Associate's degree in social services, mental health, psychology,
human services or related field.Medical Assistant
Certificate.Beginning to working knowledge of subject matter.
Licenses May be required to travel between all TrueCare sites and
locations therefore CA Driver's License and clean driving record
required. TrueCare requires employees to be vaccinated as a
condition of employment, subject to accommodation obligations.At
Truecare, we put your health first. Our compassionate team
understands your needs and provides a heartfelt welcome to each and
every person who walks through our doors.Visit truecare.org to
learn more! Health Inside. Come in! Salud Adentro.
Bienvenido!TrueCare is committed to a policy of Equal Employment
Opportunity and will not discriminate against an applicant or
employee on the basis of race, color, religion, creed, national
origin, ancestry, sex, gender, age, physical or mental disability,
veteran or military status, genetic information, sexual
orientation, gender identity, gender expression, marital status, or
any other characteristic protected by applicable federal, state, or
local law. PI177498823
Keywords: TrueCare, San Marcos , Behavioral Health Case Manager I, Executive , San Marcos, California
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