Quality Assurance Manager
Company: Thermon Industries, Inc
Location: San Marcos
Posted on: May 13, 2022
Job Description:
The Quality Assurance Manager is responsible for establishing,
implementing and maintaining the quality system for Thermon in the
San Marcos (TX) location. Additional locations that are covered
under the QA scope are Houston (TX) ,Baton Rouge (LA) and our
Global Engineering Centre in Mumbai (India) The QA manager is
responsible for delegating responsibility for activities regarding
quality management and ensures that the internal audit team is
properly trained. The Quality Manager sets the internal audit
schedule and conditions for internal audits and conducts internal
audits when required. The QA Manager is responsible for overseeing
external audits of the quality system by 3rd parties and act as the
primary point of contact for questions about the Quality Assurance
program.. Key Responsibilities and Accountabilities - Willingness
and ability to adapt Thermon's Care, Commit, and Collaborate
culture - Lead and mentor a team of quality professionals - Making
available the resources and qualified personnel necessary for
evaluation and maintenance of the quality program;
- Communicating to the organization the importance of meeting
customer as well as statutory and regulatory requirements. Promotes
and maintains awareness of customer requirements throughout the
organization
- Reviewing the quality program regularly with the goal of
continually improving its effectiveness and enhancing customer
satisfaction by meeting customer requirements
- Ensures that the QMS complies with ISO 9001:2015 Standard and
ISO/IEC 80079-34.
- Ensures that Management Review is done on the QMS for
effectiveness, continuing suitability, addressing risk and need for
continual improvement.
- Reports to top management on the performance and any need for
improvement to the quality management system;
- Maintaining an effective internal quality audit containing
elements of the QMS pertaining to ISO/IEC/CE (ATEX) & other
relevant standards.
- Ensure the quality management system is current and applicable.
Verify that policies, procedures and government requirements are
enforced.
- Maintain quality records and reports for audits, calibration,
corrective actions, customer complaints, RMAs, nonconformance,
contract reviews, test and inspection reports, quality manual
distribution, test certificates, material certifications, vendor
quality history and other necessary quality related records and
reports
- Overseeing documents & records and ensuring control is
maintained. Including corrective actions and non-conforming records
are maintained. - Work closely with Manufacturing Operations,
Engineering, and R&D functional organizations to execute on
various projects - Maintain professional and technical knowledge by
attending educational workshops; reviewing professional
publications; establishing personal networks and participating in
professional societies - Act as a key liaison for internal and
external stakeholders Key Characteristics, Competences and Skills
Builds Effective Teams: Blends people into teams and inspires them
to perform; creates strong morale and spirit in his/her team;
shares wins and successes; fosters open dialogue; lets people
finish and be responsible for their work; defines success in terms
of the whole team; creates a feeling of belonging in the team.
Champions Integrity and Trust: Is widely trusted; is seen as a
direct, truthful individual; can present the unvarnished truth in
an appropriate and helpful manner; keeps confidences; admits
mistakes; doesn't misrepresent him/herself for personal gain.
Change Agility: A change leader: creates effective plans to promote
change; knows how to manage in changing circumstances; strongly
advocates an independent point of view, but can be counted on to
execute management decisions and strategies; understands the need
for change before being told; seizes opportunities. Humility: Is
comfortable in own skin and wants credit to go to the team for
business achievements. Not afraid to ask for help and seek guidance
when needed. Receives criticism with grace and is willing to change
direction when presented with a better solution. Practices servant
leadership. Able to grasp complex issues and understand the essence
of the challenges at hand. Assimilates new information quickly and
does not get overwhelmed when needing to move quickly from one
topic to another. Customer Focus: Is dedicated to meeting the
expectations and requirements of internal and external customers;
gets first-hand customer information and uses it for improvements
in products and services; acts with customers in mind; establishes
and maintains effective relationships with customers and gains
their trust and respect. Drive for Results: Is high energy, action
oriented and focused on producing good outcomes. Can be counted on
to exceed goals successfully; is constantly and consistently one of
the top performers; very bottom-line oriented; steadfastly pushes
self and others forward to the goal. Makes good, timely decisions
based upon a mixture of analysis, wisdom, experience, and judgment;
most of his/her solutions and suggestions turn out to be correct
and accurate when judged over time; sought out by others for advice
and solutions. Able to move forward without all of the data. Is
able to develop strong relationships with leaders and employees at
all levels and areas of responsibility within the company and is
able to work effectively across functional boundaries in a matrix
environment. Steps up to conflicts, seeing them as opportunities;
reads situations quickly; good at focused listening; can hammer out
tough agreements and settle disputes equitably; can find common
ground and get cooperation with minimum noise. Deals fairly with
non-performance and is unafraid to deliver tough messages when
necessary. Knowledge and Experience
- Minimum of five years related experience
- University Certificate or Diploma in industry related
field
- Good computer background and ability to use business
applications
- Technical background and ability to understand technical
concepts
Keywords: Thermon Industries, Inc, San Marcos , Quality Assurance Manager, Executive , San Marcos, California
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