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Quality Assurance Manager

Company: Thermon Industries, Inc
Location: San Marcos
Posted on: May 13, 2022

Job Description:

The Quality Assurance Manager is responsible for establishing, implementing and maintaining the quality system for Thermon in the San Marcos (TX) location. Additional locations that are covered under the QA scope are Houston (TX) ,Baton Rouge (LA) and our Global Engineering Centre in Mumbai (India) The QA manager is responsible for delegating responsibility for activities regarding quality management and ensures that the internal audit team is properly trained. The Quality Manager sets the internal audit schedule and conditions for internal audits and conducts internal audits when required. The QA Manager is responsible for overseeing external audits of the quality system by 3rd parties and act as the primary point of contact for questions about the Quality Assurance program.. Key Responsibilities and Accountabilities - Willingness and ability to adapt Thermon's Care, Commit, and Collaborate culture - Lead and mentor a team of quality professionals - Making available the resources and qualified personnel necessary for evaluation and maintenance of the quality program;

  • Communicating to the organization the importance of meeting customer as well as statutory and regulatory requirements. Promotes and maintains awareness of customer requirements throughout the organization
  • Reviewing the quality program regularly with the goal of continually improving its effectiveness and enhancing customer satisfaction by meeting customer requirements
  • Ensures that the QMS complies with ISO 9001:2015 Standard and ISO/IEC 80079-34.
  • Ensures that Management Review is done on the QMS for effectiveness, continuing suitability, addressing risk and need for continual improvement.
  • Reports to top management on the performance and any need for improvement to the quality management system;
  • Maintaining an effective internal quality audit containing elements of the QMS pertaining to ISO/IEC/CE (ATEX) & other relevant standards.
  • Ensure the quality management system is current and applicable. Verify that policies, procedures and government requirements are enforced.
  • Maintain quality records and reports for audits, calibration, corrective actions, customer complaints, RMAs, nonconformance, contract reviews, test and inspection reports, quality manual distribution, test certificates, material certifications, vendor quality history and other necessary quality related records and reports
  • Overseeing documents & records and ensuring control is maintained. Including corrective actions and non-conforming records are maintained. - Work closely with Manufacturing Operations, Engineering, and R&D functional organizations to execute on various projects - Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks and participating in professional societies - Act as a key liaison for internal and external stakeholders Key Characteristics, Competences and Skills Builds Effective Teams: Blends people into teams and inspires them to perform; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Champions Integrity and Trust: Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn't misrepresent him/herself for personal gain. Change Agility: A change leader: creates effective plans to promote change; knows how to manage in changing circumstances; strongly advocates an independent point of view, but can be counted on to execute management decisions and strategies; understands the need for change before being told; seizes opportunities. Humility: Is comfortable in own skin and wants credit to go to the team for business achievements. Not afraid to ask for help and seek guidance when needed. Receives criticism with grace and is willing to change direction when presented with a better solution. Practices servant leadership. Able to grasp complex issues and understand the essence of the challenges at hand. Assimilates new information quickly and does not get overwhelmed when needing to move quickly from one topic to another. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Drive for Results: Is high energy, action oriented and focused on producing good outcomes. Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others forward to the goal. Makes good, timely decisions based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Able to move forward without all of the data. Is able to develop strong relationships with leaders and employees at all levels and areas of responsibility within the company and is able to work effectively across functional boundaries in a matrix environment. Steps up to conflicts, seeing them as opportunities; reads situations quickly; good at focused listening; can hammer out tough agreements and settle disputes equitably; can find common ground and get cooperation with minimum noise. Deals fairly with non-performance and is unafraid to deliver tough messages when necessary. Knowledge and Experience
    • Minimum of five years related experience
    • University Certificate or Diploma in industry related field
    • Good computer background and ability to use business applications
    • Technical background and ability to understand technical concepts

Keywords: Thermon Industries, Inc, San Marcos , Quality Assurance Manager, Executive , San Marcos, California

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