Director, Learning & Organizational Development

Company: TrueCare
Location: San Marcos
Posted on: May 13, 2022

Job Description:

Position Summary The Director, Learning and Organizational Development champions the TrueCare Organizational Strategy and Culture by initiating, designing, and implementing programs to align the work force and key organizational initiatives. The position will manage and improve upon exciting training solutions, leverage best practices in leaning and innovation in approaches/technology. The position works closely with HR Business Partners with in TrueCare in identifying individual, group, and organizational development opportunities by defining, developing, implementing, and evaluating strategies and programs to drive business goals and prioritize forward. This position reports to VP, Human Resources.Essential Functions In collaboration with the VP, Human Resources serves as an organizational leader and support to management in the identification, development, and implementation of employee strategies that enhance the overall TrueCare culture. Assists Senior leadership in development of plans for implementing work force organizational effectiveness initiatives. Participates in the identification, development, and deployment of competency and accountability models to be used throughout various organizational programs related to employee development and engagement. Develops and manages employee performance management programs aligned with key organizational goals and expectations. Provides Leadership and Supervisor Development programming, education and Leadership coaching on professional growth and organizational strategy alignment to ensure all leaders and potential leaders have the necessary skills to succeed. Leads the development and implementation of succession planning programs in collaboration with the VP, Human Resources and SLT. Provides leadership to TrueCare on organization-wide education efforts, including, new employee orientation programming and standardized department education processes/systems. Identify and assess the training needs of the organization through learning analysis, career paths and consultation with leaders. Design, develop and facilitate multi-platform content to support targeted learning and change efforts using best practices in change management and communication (e.g., learning programs, manuals, program guides, tool kits, and reference aids). Works with SMEs to identify content and designs learning solutions that are engaging, interactive and achieves results. Develops curriculum for various roles and positions and defines a strategy for delivering the curriculum whether it's through "off the shelf" courseware or custom courseware. Utilizes various learning methods such instructor lead (both synchronous and asynchronous), e-learning, simulations.Evaluates the effectiveness of learning solutions on an ongoing basisEvaluates instructor performance and the effectiveness of training programs regularly utilizing survey results to identify areas of improvement.Manages employee surveys such as: employee satisfaction and engagement survey, culture of patient safety survey. Manages the distribution, collection, analysis, and action planning process to ensure the achievement of a best place to work environment.Coaches' leaders to effectively work with their teams.Serves as a leader and catalyst for supporting the organization's diversity goals and initiatives.Drive brand values and philosophy through all training and development activities.Participate in the PET and Quality /Safety Committees.Perform other duties as assigned. Job Requirements Bachelor's degree in Organizational Development, Organizational Behavior, Human Resources or a related field required, Master's Degree preferred. Five years' (5) experience working in a Human Resources Leadership Role, preferably in healthcare, including accountabilities for Organizational Development, Leadership Development and Education required. Excellent presentation skills, coaching skills, and ability to motivate others to achieve excellence at work. Understanding and experience working with adult learning needs. Proven experience in training design. Exceptionally strong change management, proven communications skills, the ability to work in a team environment, strong relationship management, project management, organizational skills, and the ability to prioritize when competing needs exceed resources. Strong leadership, facilitation, interpersonal, team building, written/verbal communication, and conflict resolution skills. Must be able to work independently and collaboratively while handling a high volume of tasks in multiple areas. Must be highly organized and detail oriented. Always maintain excellent internal and external customer service. Maintain the highest degree of confidentiality possible when performing the functions of this department. Nice to have Master's Degree Certified Health Education Specialist (CHES) Experience in virtual training. Licenses Valid California Driver's LicenseProof of valid insurance and clean driving recordTrueCare requires employees to be vaccinated as a condition of employment, subject to accommodation obligations.At Truecare, we put your health first. Our compassionate team understands your needs and provides a heartfelt welcome to each and every person who walks through our doors.Visit truecare.org to learn more! Health Inside. Come in! Salud Adentro. Bienvenido!TrueCare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state, or local law. PI177498743

Keywords: TrueCare, San Marcos , Director, Learning & Organizational Development, Executive , San Marcos, California