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Director, Sales Strategy & Enablement

Company: Caliber Collision
Location: San Marcos
Posted on: February 25, 2021

Job Description:

The Director, Sales Strategy & Enablement is responsible for championing Caliber's future-state go-to-market sales strategy - supporting not only Collision but all emerging LOBs (auto care, glass and ProTech). This position will refine strategy and be responsible for driving cross-functional enrollment and execution of key initiatives. The position will leverage in-depth operational, sales, strategic and project management expertise to achieve the desired outcome.--

  • Envision and deliver Caliber's future-state go-to-market strategy - creating scale-able solutions that allow the company to double in size every 3-5 years
  • Lead cross-functional teams in developing strategy, KPI's and detailed workplans to consistently achieve a high level of performance with multiple strategic pilots.
  • Envision and enroll cross-functional team to deliver "standard work" solutions (e.g. Fleet DRP) that allow Caliber generate material revenue streams amongst carrier and emerging customer segments (e.g. fleets, OE's)
  • Be a "change agent" for LOB EVPs/Presidents by consistently bringing viable growth opportunities to the table - delivering results via blend of strategic, operational, sales and lean capabilities
  • Identify and lead cross-functional teams to deliver on time (and on-budget) required back office solutions needed for Fleet customers (e.g. credit, central bill)
  • Identify and lead cross-functional teams to configure and launch a sales-focused CRM solution that supports all lines of business - including lead generation, qualification and other KPIs.--
  • Work with internal/external consultants to develop sales playbooks supporting growth of collision, glass, scanning/calibration and mechanical business lines.
  • Lead quarterly status meetings, champion project management of Fleet Caliber of Tomorrow project, develop relevant KPI's to monitor progress, elevate issues and deliver desired results
  • Other duties as assigned, but not limited to the above Skill/Requirements
    • 10+ years in progressive strategy, operations, sales and business development roles (P&L management, Program Management/Business Process, Business Transformation)
    • Strong analytic mindset, ability to structure work and handle ambiguous data/situations
    • Able to effectively listen and quickly understand stated/unstated needs of internal/external stakeholders and use this insight to shape/champion winning strategies
    • Proven influence skills - executive presence, courage and self-awareness to influence matrixed stakeholders at all levels (internal/external executives and front-line team) throughout the organization
    • Exceptional organizational and project management skills - able to coordinate multiple, complex initiatives, with strong organization skills needed to drive results and maximize value
    • Excellent interpersonal and communication skills - able to build report with executives inside and outside of company, establish a compelling vision, enroll others and keep stakeholder properly informed
    • Self-starter who can make progress in fast-moving, vague environments
    • Comfortable in a high growth and pace atmosphere
    • MBA or other certifications a plus (but not required)
    • Cultural fit - alignment and ability to champion/grow Caliber's Purpose, Mission, Vision and Values Posted 2 Days Ago Full time R0094571 About Us About Caliber Founded in 1997, the Caliber portfolio of brands has grown to 1,200+ centers nationwide and features a full range of complementary automotive services, including Caliber Collision , the nation's largest auto collision repair provider across 33 states, as well as the broadest network of OEM-certified collision centers in the U.S; Caliber Auto Care (formerly Service First Automotive, for mechanical repair services and quick oil changes); and Caliber Auto Glass (for repair and replacement). Caliber was the first to feature a collision national lifetime warranty and today leads the industry in customer service, the latest technology and specialized services such as dedicated Non-Drive facilities and certified, express repair centers. With the purpose of Restoring the Rhythm of Your Life -- , Caliber's 21,500+ teammates are committed to getting 1.5 million customers back on the road safely-and as quickly as possible-every year . Dedicated to providing an outstanding customer experience, Caliber continues to rank among the highest customer satisfaction scores in the industry. Learn more about Caliber at calibercollision.com .

Keywords: Caliber Collision, San Marcos , Director, Sales Strategy & Enablement, Executive , San Marcos, California

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