Operations Manager-Asst. General Manager -San Marcos, Ca
Company: Raising Cane's
Location: San Marcos
Posted on: January 15, 2021
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Job Description:
GENERAL SUMMARY:The Operations Manager -He/she has the primary
responsibility of supporting the General Manager in day to day
operations of the restaurant; conveying the Cane's culture to
his/her Crewmembers and Customers; as well be a creative team
player who likes to work hard, have fun, and show sincere
dedication to Raising Cane's. He/she will be responsible for
upholding Raising Cane's standards for the Crewmember and Customers
experiences. He/she will responsible for leading shifts as well as
providing support in financial management, restaurant maintenance
and company initiatives. KEY RESPONSIBILITIES AND AREAS OF FOCUS :
Operations Management- Lead " What We Do" on each shift; at Raising
Cane's "What we do" is serve the Perfect box, Fast, Friendly, Clean
& Have Fun! Promote open communication between all levels of Crew
in the restaurant including: Shift Managers, Shift Captains,
Trainers and Crewmembers; lead the Cane's Love program in the
restaurant which is how--Raising Cane's Respects, Recognizes and
Rewards our Crewmembers; assess areas of opportunity and recommend
solutions or develop plans to address restaurant or Crewmember
issues; align Shift Manager performance and Restaurant performance
with company standards; proactively manage operation of the
restaurant to include planning/forecasting of weekly sales, labor
and COGs; maintains restaurant cleanliness; identifies maintenance
problems and communicates problems to General Manager and
Facilities Department; leads monthly inventory counts and ensures
weekly vendor orders are made and properly received; lead
achievement of all performance metricsBusiness Management- Support
the General Manager in managing food and labor costs to increase
Restaurant profitability; lead restaurant to achieve financial
goals set by the Operations Leadership Team; identify issues that
need addressed , develop a plan to resolve issue and present
findings/ suggestions to the General Manager; lead the monitoring
of spending on all costs to include: contract services, repair and
maintenance as well as supply costs; write successful Crewmember
and Shift Manager schedules that set restaurant up for success and
adequate sales volume trends; support General Manager in writing of
the business plan for the restaurant. Maintains open communication
with General Manager, Operations Advisor and the Restaurant Support
Office CrewmembersPeople Management- Use company approved selective
hiring criteria to maintain a quality Crewmember roster; consults
with General Manager on all hiring decisions; train and develop
Shift Managers and Crewmembers to improve the quality of the
restaurant operation; support the professional development of the
Shift Managers and Crewmembers; draft performance plans for Shift
managers and share information with General Manager; lead follow up
on all performance plans delivered; lead and execute all new
Crewmember and Shift Manager orientationsProject Support -
Understand the purpose, intent, rationale, mechanics, requirements
and desired results of all company driven programs and initiatives;
actively collaborate, organize and support program implementations
at the restaurant level; support General Manager with execution of
the restaurants local marketing plansADDITIONAL REQUIREMENTS: The
intellectual and physical demands described below are
representative of what must be met by Crewmembers to successfully
perform the essential functions of this job.--Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions. Minimum of High School Diploma
or equivalent required, some College preferredMust be 18 years of
age or olderProficient in a variety of technology systems,
especially Microsoft Office (Word, Excel, Outlook)On occasion, may
be required to lift and carry, push or pull heavy objects up to
fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach
and grasp objectsQUALIFICATIONS: Ability to lead, motivate, and
empower the Cane's CrewmembersAbility to align Crewmembers with
Raising Cane's culture by balancing hard work and having funAbility
to manage basic tasks; the restaurant's Crewmembers and fiscal
operationsTakes initiativeHas excellent verbal and written
skillsAbility to recognize problems and problem solveAbility to set
goals and convert plans into actionKnowledge of Labor LawsKnowledge
and skills in staffing, scheduling, people and cost managementNew
Restaurant opening experience a plus3 years restaurant or retail
management preferredLI-JS1LI-JS1Connect With Us!Not ready to apply?
Connect with us for general consideration.About Raising Cane's
Keywords: Raising Cane's, San Marcos , Operations Manager-Asst. General Manager -San Marcos, Ca, Executive , San Marcos, California
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