ESIS Claim Representative, WC

Company: Chubb
Location: Los Angeles
Posted on: July 1, 2025

Job Description:

Are you ready to make a meaningful impact in the world of workers' compensation? Join ESIS, a leader in risk management and insurance services, where your skills and talents can help us create safer workplaces and support employees during their times of need. At ESIS, we’re dedicated to providing exceptional service and innovative solutions, and we’re looking for passionate individuals to be part of our dynamic team. If you’re eager to advance your career in a collaborative environment that values integrity and growth, explore our exciting workers' compensation roles today and discover how you can contribute to a brighter future for employees everywhere! Under direct supervision initially, performs customer service and/or claims functions while training to become a claims representative. Gains exposure to all facets of a professional claims representative position through classroom and hands on learning. Will be assigned a caseload as training progresses. Duties may include, but are not limited to: Handle new losses, verifies accuracy of information Deals with, insureds, clients, and other customers Complete claim investigation via phone and email to injured workers, medical providers and employers. Handles jurisdictional notices, payment of benefits, scheduling medical appointments, completion and filing of necessary forms Review medical reports and information to determine compensability of claims. Work with Special Investigation Unit when necessary Direct attorney representation to strategize case resolution Handles other administrative duties for the team as assigned College graduate Workers Compensation experience preferred Strong customer orientation to respond to and support customer needs. Strong written and oral communication skills to effectively deal with outside investigative sources and with insureds by telephone. Strong analytical and organizational ability Strong PC experience to be comfortable in an automated environment. Typing skills of 35-45 wpm to perform effectively with computer screens. Works well within a team environment to give and solicit feedback, identify opportunities for growth of self and other team members. Believes in own judgment and acts to support or defend own choices. Committed to high standards of behavior and performance. Adapts own approach or behavior to particular situation. Builds and maintains positive image for Chubb and ESIS. An applicable resident or designated home state adjuster’s license is required for ESIS Field Claims Adjusters. Adjusters that do not fulfill the license requirements will not meet ESIS’s employment requirements for handling claims. ESIS supports independent self-study time and will allow up to 4 months to pass the adjuster licensing exam. The pay range for the role is $60,000 to $90,000. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website . The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled. ESIS , a multi-line Third-Party Administrator (TPA), provides claims, risk control & loss information systems to Fortune 1000 clients across its North American platform. ESIS provides a full range of sophisticated risk management services, including workers compensation claims handling; a broad spectrum of casualty insurance products, such as general liability, automobile liability, products liability, professional liability, and medical malpractice claims handling; and disability management. Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally. At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

Keywords: Chubb, San Marcos , ESIS Claim Representative, WC, Administration, Clerical , Los Angeles, California