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Senior Credit/Collections Coordinator

Company: Fluid Components International
Location: San Marcos
Posted on: January 5, 2022

Job Description:


Join the world leader in thermal mass flow meter technology. FCI began in 1964 by pioneering the development and application of thermal dispersion flow and level sensing technology. The Company is the world-recognized leading manufacturer for solving flow and level measurement applications for industrial process and plant applications using patented thermal dispersion flow measurement technology.

Currently, we are seeking a Senior Credit/Collections Coordinator to join our Accounting team.


Under general supervision of the General Accounting Supervisor, the Senior Credit/Collections Coordinator is responsible for analyzing and granting credit, and collecting aged receivables in a manufacturing environment that ships both standard and custom orders, that may also include special terms, special documentation and other special requirements.

If this sounds interesting to you . . . KEEP READING IF :

You are inspired by the challenge of your duties and understand success will come through collaboration with the Sales and Order Entry teams to resolve discrepancies and solve problems.

You embrace new ideas; are adaptive, resourceful, self- aware and quick to admit and learn from mistakes.

You are open to learning new methods and adopting new approaches while not being trapped by past inefficient processes or methods.

You are positive and able to contribute to a similar culture and environment even under stressful times.

You listen and communicate with integrity, respect and understanding of others to reach a workable agreement.

You say what you will do, do what you say and strive to do it right the first time.

Functional Areas Of Responsibilities

  • Evaluates credit reports and trade references and other data to determine the credit worthiness of customers, but also needs to be able to recommend alternatives (e.g., joint check agreement, guarantees, letters of credit, cash in advance) when open account payment terms cannot be granted.
  • Collects aged receivables.
  • Following established guidelines, performs all communication to follow-up on and collect past-due accounts.
  • Performs research, and collects and analyzes information, to understand if there are errors that require correction and/or obstacles to payment and possible resolution alternatives.
  • Reviews documents for acceptability, also communicating necessary changes to customers for transactions covered by letter of credit, and prepares documentation for presentation of documents to the bank for payment after an order has shipped.

    • Communicate effectively in English, both verbally and in writing.
    • Maintain effective and constructive working relationships with others both internally and externally.
    • Establish effective communication formats, including on-line dash boards and reports
    • Follow safe work practices, participate in safety training as required, and report any unsafe condition or accident.

      • Understand and support the quality policy and the appropriate elements of the quality management system for their areas of work, reduce, eliminate, and prevent quality deficiencies including escapes.
      • Initiate action to prevent the occurrence of nonconformities related to product, process, and quality system.
      • Take responsibility for and authority to identify quality deficiencies, elevate any concerns for action within or related to our quality system and processes.


        Within the first 3 months:
        • Good understanding of the Companys databases, the SYTELINE application software and the Credit & Collection Policy & Procedures.
        • Effective working relationships within and outside the Accounting department.

          Within first 6 months:
          • Good understanding of customers accounts, and their issues and problems.
          • Adherence to Credit & Collection Policy & Procedures.

            Within 12 months:
            • Adherence to Collection Performance Goals, including DSO less than 60 days, % Receivables over 90 days past due less than 5%, and average daily number of collection calls greater than 35.

              Education & Work Experience Requirements
              • Minimum of three years of experience as a Bookkeeper or Senior Accounts Receivable Clerk, and three years of credit and collections experience.
              • Two-year accounting degree is preferred but not required.
              • Must be very organized, thorough, careful, conscientious and able to work independently.
              • Must be able to perform all of his/her own research, so must have a sufficient amount of accounting experience to untangle transactions associated with payment disputes, also must have a strong attention to detail, and the ability to routinely take the initiative to resolve disagreements and correct errors.
              • Must be able to read and understand sales, shipping, and billing documents.
              • Needs strong attention to detail, especially in the area of reconciliation of invoices to open A/R.
              • A manufacturing background, with international experience preferable, but not required.


                PHYSICAL DEMANDS: While performing the duties of this job, the employee is frequently required to sit and use the computer system for extended periods of time. Limited bending, walking, standing, lifting is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The information contained in the job description is for compliance with the Americans with Disabilities Act (ADA) and is not an exhaustive list of duties performed by this position. Additional duties may be assigned by the Supervisor or his/her designee.

                These duties may be modified or changed at any time at the sole discretion of management either orally or in writing. The above statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

                FCI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. If you are qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative.

                FCI is an ITAR required employer and active participant of the DHS and SSA E-Verify program. Contract requirements for ITAR identify US citizen or permanent resident card 'Green Card' holder in the absence of ECCN.

                COMPANY: FCI is the leading manufacturer of thermal type process control instrumentation sold throughout the world. In addition to our home office, we operate three (3) separate facilities across different continents to bring our brand of expertise and service to thousands of global customers. FCI is a privately held organization.


                As an essential manufacturer, Fluid Components is proud to offer the following benefits in response to the COVID-19 pandemic:
                • Free personal protective equipment (PPE) for all on-site workers
                • Additional health screenings and ongoing safety protocols aligned with CDC guidelines
                • Three-day weekends for most roles

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Keywords: Fluid Components International, San Marcos , Senior Credit/Collections Coordinator, Accounting, Auditing , San Marcos, California

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